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Online ordering

Your own online ordering storefront for pickup and delivery

Dinivoo gives your restaurant a storefront with your logo, cover image and menu, where guests order for pickup or delivery and follow the order until it is ready.

Orders arrive in the same order list and kitchen display as the counter, and customer history stays with your restaurant.

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  • 30-day free trial
  • No card needed to start
  • Prices in AED
  • Pickup & delivery
  • UAE delivery areas
  • Fees & minimum order
  • Order tracking

Harbor Kitchen

Dubai Marina · Open until 23:00

Ordering for Table 4
PopularMainsCoffee

  • Harbor Burger

    House sauce, aged cheddar

    42.00

  • Truffle Pasta

    Tagliatelle, black truffle

    56.00

  • Avocado Toast

    Sourdough, chilli, lime

    Sold out

  • Flat White

    Single origin

    18.00
2 itemsAED 98.00

What is a restaurant online ordering system?

A restaurant online ordering system is a website where guests choose items, place an order for pickup or delivery and track it. When it is part of the restaurant’s own software, online orders go straight to the kitchen and into the same sales, stock and customer records as in-store orders.

  • Delivery areas are chosen from UAE locations, and you can exclude areas you do not serve.
  • Set a delivery fee, a minimum order and a free-delivery threshold per branch.
  • The storefront can be set to open, busy or closed, with opening hours that close it automatically.
Branded storefront

Your brand on the page, not a marketplace’s

Upload your logo, cover image and favicon, and the storefront carries them throughout. Guests browse your categories, choose modifiers and see promotions that are live for their order type.

Rule-based suggestions recommend items to add at checkout — chosen by rules you set, not by a third party.

  • Logo, cover and favicon
  • Your categories and modifiers
  • Live promotions
  • Checkout suggestions

Harbor Kitchen

Dubai Marina · Open until 23:00

Ordering for Table 4
PopularMainsCoffee

  • Harbor Burger

    House sauce, aged cheddar

    42.00

  • Truffle Pasta

    Tagliatelle, black truffle

    56.00

  • Avocado Toast

    Sourdough, chilli, lime

    Sold out

  • Flat White

    Single origin

    18.00
2 itemsAED 98.00
Delivery rules

Deliver where it makes sense

Pick the UAE areas each branch delivers to, exclude the ones you do not, and set the delivery fee, minimum order and the basket value at which delivery becomes free. The storefront applies the rules before the guest checks out.

  • UAE delivery areas
  • Excluded areas
  • Delivery fee
  • Minimum order
  • Free-delivery threshold
  • Per-branch order types

All locations

Harbor Kitchen group · this week

AED 72.3k

1,005 orders

  • Dubai Marina

    AED 31.4k12%
    418 ordersAED 75.1 avg

  • Al Nahda

    AED 22.8k8%
    341 ordersAED 66.9 avg

  • Downtown

    AED 18.1k2%
    246 ordersAED 73.6 avg

Open any branch to see its own menu availability, stock, tables, staff and settings.

Into the kitchen

Online orders run through the same kitchen

Accept or reject each order, then move it through preparing and ready. Online orders appear on the kitchen display beside dine-in and takeaway, and guests follow the status on their tracking page.

Busy night? Switch the storefront to busy or closed, and use opening hours so it closes on time without anyone remembering.

  • Accept or reject orders
  • Kitchen display routing
  • Guest order tracking
  • Open, busy and closed states

Kitchen display

Grill station · Harbor Kitchen, Dubai Marina

AllGrillPastaCold
  • #1042Preparing

    Table 12

    • 1× Harbor BurgerNo pickles · Extra cheese
    • 1× Side fries
    04:18since fired
  • #1043New

    QR · Table 4

    • 2× Truffle Pasta
    • 1× Garden SaladDressing on the side
    01:52since fired
  • #1041Ready

    Takeaway

    • 1× Chicken Wrap
    • 2× Flat WhiteOat milk
    08:40since fired
Try Dinivoo Free for 30 Days

Included in

The online ordering storefront is included on every plan.

The 30-day free trial includes everything in the plan you choose, and you can try it on your own menu.

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What it does not do

  • Guests pay on collection or delivery (cash or card on your machine); Dinivoo does not process online card payments.
  • No integration with Talabat, Deliveroo, Careem or Noon — orders from those apps are not imported.
  • No scheduled or order-ahead times yet; orders are for as soon as possible.
  • Delivery is fulfilled by your own team; Dinivoo does not provide drivers.
  • The storefront goes live once the Dinivoo team activates your restaurant workspace.
Questions

Frequently asked questions

Does Dinivoo take a commission on online orders?
Dinivoo is a monthly or yearly subscription in AED; the plan prices on the pricing page are what you pay for the software.
Can guests pay online by card, Apple Pay or Google Pay?
No. Dinivoo records payments taken at the restaurant or on delivery — cash or card on your own machine. It is not a payment processor for diners.
Does it connect to Talabat or Deliveroo?
No. Dinivoo’s storefront is your own ordering channel. Aggregator orders are not imported into Dinivoo.
Can each branch have different delivery areas?
Yes. Delivery settings, service areas and the order types a branch accepts (dine-in, takeaway, delivery) are set per location.
Do guests need an account to order?
Guests enter their name and phone number at checkout — no password — which links the order and their history to your customer directory.
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Works with the rest of Dinivoo

Open your own ordering channel.

Brand the storefront, set your delivery areas and test an order end to end during the 30-day free trial.

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  • 30-day free trial
  • No card needed to start
  • Prices in AED

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